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CRM Maturity Test
This test is designed to evaluate your company's CRM processes. When you complete the test, you can learn the current status of your company as a score.
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CRM Maturity Test
This test is designed to evaluate your company's CRM processes. When you complete the test, you can learn the current status of your company as a score.
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CRM Maturity Test
This test is designed to evaluate your company's CRM processes. When you complete the test, you can learn the current status of your company as a score.
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CRM Test
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Learn your CRM maturity
This test is designed to evaluate your company's CRM processes. When you complete the test, you can learn the current status of your company as a score.
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Strategic Alignment
Does your company have a clear customer-focused strategy aligned with CRM goals?
Does the company have a documented (written and illustrated) customer-focused strategy?
1
2
3
4
5
At what level are decisions made IN FAVOR OF THE CUSTOMER within the overall business strategy?
1
2
3
4
5
How committed is the top management, including the owner, to Customer-Centric Change? Would they sponsor the project?
1
2
3
4
5
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Company Information
What is your company name?
How many people are you working with?
Just me
2-10
11-50
51-100
101-500
501+
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