The Role of the Key User in CRM Projects

How important is the role of key users in the success of CRM projects?

In this video, we explain in detail who a key user is in CRM projects, why they are important, and how they contribute to the project.

- Who is a key user?
- Why are key users needed?
- What are the responsibilities of key users?
- How should we support key users?

We recommend watching the video to learn the answers to these questions.

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