Artificial Intelligence Supported Customer Churn Prevention
Customer loss (churn) is one of the biggest challenges for businesses. Did you know that it is much more cost-effective to retain existing customers rather than acquire new customers? So, is it possible to detect and prevent this loss at the right time? Answer: It is possible with Artificial Intelligence supported CRM systems!
In this video, we examine in detail how artificial intelligence analyzes customer behavior, predicts churn risk, and enables businesses to take proactive steps.What's covered
in the video:
- Why is customer loss so important?
- The role of AI-powered CRM in churn prevention.
- Technical steps of AI-powered customer loss analysis:
- Data Collection and Pre-Processing
- Feature Engineering (Behavioral and Demographic Characteristics)
- Machine Learning Model Selection, Training and Testing
- Scoring the Probability of Customer Loss
- Proactive actions for high-risk customers.
Thanks to artificial intelligence, you can increase customer loyalty and secure your long-term revenues. Take your business's customer retention strategies to the next level by watching this video!
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