Reasons For Failure In Crm Projects

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Failure in CRM Projects: Why Do We Fail and How Can We Achieve It?

Research Scary:

1 in 3 CRM projects fail.
The average project duration is 30% longer than planned.
Final cost 2-3 times the budget.

So why?

3 Main Reasons:

1- Wrong Technology Choice (20%): The wrong tool can turn your digital transformation into a nightmare.

2- Uncertainties in Business Processes (30%): Digitizing immature processes creates chaos.

3- Human Factor and Behaviors (50%): Lack of communication and resistance sink the project.

What is the Solution?

Firstly:

Do not digitize any process that has not been established in your life.
Do not work with people with whom you cannot communicate clearly in digital transformation.
Prefer people who are involved in that work in process setups.

Remember: Every CRM project is an experience. Success is possible with the right planning, product and consultant.

In our video, we have discussed in detail the root causes of failure in CRM projects and what you can do to overcome these problems. Don't forget to share your experiences with CRM projects in the comments.

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